Snowfall Community Privacy
What we collect
When you ask a question or contribute an answer, we collect the information you enter, including your display name, email address and contribution. We also collect technical information such as your IP address to help moderate contributions, prevent spam and protect the site.
Providing information is voluntary, but we need the requested form details to review and publish a contribution. You can read public discussions without contributing.
Please do not include private information about yourself or anyone else in a public contribution.
What other people can see
If we approve your contribution, your display name and the published question or answer can be seen by anyone, including search engines. Your email address and IP address are not displayed publicly.
Our moderators can access submission information to review contributions, respond to reports and manage misuse of the Community.
Answer notifications
You can choose to provide an email address to receive notifications about new answers. Notifications start only after you confirm your address using the link we email you. We remove unconfirmed notification addresses after 48 hours.
Each notification includes a link to turn notifications off and remove the stored notification email. An email address provided for answer notifications is used for those notifications, not for marketing unless you separately agree to receive marketing emails.
Service providers
We use WordPress to run the Community and Cloudflare Turnstile to check submissions for spam or automated activity. These services may process technical information needed to provide those functions. An avatar service may receive a protected hash of a contributor’s email address if an avatar is requested.
Our main Privacy Policy provides further information about website services and any processing outside New Zealand.
How long we keep information
Approved questions and answers may remain public while they are useful to the Community. We keep private submission and moderation information only for as long as reasonably needed to operate the Community, manage reports and prevent misuse. We remove unconfirmed answer-notification addresses after 48 hours.
Removing a public contribution from Snowfall may not immediately remove copies held by search engines or other websites.
Access, correction and concerns
You can ask to see the personal information we hold about you and ask us to correct it. You can also ask us to remove a contribution or delete information we no longer need. Email richard@snowfall.co.nz and include a link to the relevant discussion if you have one. We may need to check your identity before providing or changing private information.
If you have a privacy concern, please contact us first so we can look into it. You can also contact the Office of the Privacy Commissioner.